Privacy Policy
How MoonXCraft collects, uses, and protects your information — the website and the Minecraft server PLAY.MOONXCRAFT.IR.
1. Overview
This Privacy Policy explains what information MoonXCraft ("we", "us", "the website") collects when you use the website moonxcraft.ir or the Minecraft server PLAY.MOONXCRAFT.IR, how we use that information, and the choices you have.
By creating an account, signing in with Google, or making a purchase, you agree to this policy. If you do not agree, please do not use the website.
2. What we collect
Account information
- Your email address
- Your Minecraft username
- Optional phone number
- Your rank / role on the server
Google Sign-In information
- Your Google account email address
- Your Google account name
- A unique Google account ID used to recognize your account
- We never see or store your Google password
Orders & support
- Ranks you purchase and their payment reference numbers
- Order status and purchase history
- Messages you send through the support ticket system
Technical information
- IP address and failed login attempts, kept for security
- Essential session cookies that keep you logged in
- CAPTCHA answers to stop bots
- No advertising or tracking cookies, ever
3. How we use your information
Operate your account
Create and manage your account, sign you in (including "Sign in with Google"), and keep your profile up to date.
Process orders
Verify payments and place the ranks you bought onto your Minecraft account.
Provide support
Answer your tickets and help you with purchases or account problems.
Keep the site secure
Rate-limit login attempts, prevent abuse and bot sign-ups, and protect accounts.
Contact you
Only about your account or your orders when it is necessary — never for marketing you did not ask for.
4. Payments
Payments are processed by our payment provider. We never see or store your card or bank details. We only keep the payment reference number, the amount, and the order status so we can verify and deliver your purchase.
5. Third parties
Google — used only to authenticate "Sign in with Google". We receive only the details you approve on Google's consent screen (your email, name, and account ID).
Our payment provider — used only to process your purchase.
Enamad trust seal — displayed as a badge only; no data is sent by browsing our site.
We do not sell, rent, or trade your personal data with advertisers or any other third party.
6. Data storage & security
Your data is stored on our own server in a database. Passwords are stored as irreversible hashes — never as plain text. Sessions use secure, HTTP-only cookies. Only authorized site administrators can access account data, and only to run the service.
7. Your rights & choices
Unlink Google
- Dashboard → Settings → Google account → Disconnect
- You can also revoke access at myaccount.google.com/permissions
Delete or export
- Request account deletion at any time
- Open A Support ticket for account deletion
No Google? No problem
- You can register with just an email and password
- Google login is always optional
8. Children
MoonXCraft is a gaming community open to everyone. If you are under the minimum digital-consent age in your country, please ask a parent or guardian before creating an account or making a purchase.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will always show the current version. Continuing to use the website after an update means you accept the updated policy.